Onsite Front Desk & Guest Experience Specialist

ICEYE; United States; Remote; USD 10,000 - 16,000; Full time

Job summary

ICEYE in Warsaw is seeking a warm, highly organized Receptionist to be the first face guests and colleagues see. This full‑time, on‑site role requires professionalism, calm under pressure, and a passion for delivering excellent front desk service.

You will manage the front desk, answer calls, coordinate visitors, support mail and office tasks, and help foster a friendly office culture. Native Polish and fluent English are essential, with at least one year of relevant experience.

Qualifications

• 1+ year experience in receptionist/front desk/customer service or hospitality.
• On-site 100% presence required during working hours.
• Native-level Polish and fluent English (C1) for professional communication.

Responsibilities

• Greet visitors and guests in a warm, professional manner.
• Manage front desk, answer and direct calls, handle inquiries.
• Register visitors, issue badges, and notify employees of arrivals.
• Coordinate meeting rooms, arrange coffee and snacks as needed.
• Assist with mail, deliveries, and office supplies.
• Support wider team with ad-hoc admin tasks and filing.
• Maintain reception and common areas tidy and presentable.
• Support onboarding of new staff and team events.
• Follow health, safety, and security procedures.

Skills

Reception

Front desk

Customer service

Communication

English (C1)

Tools

GSuite

MS Office

Job description

ICEYE in Warsaw is seeking a warm, highly organized Receptionist to be the first face guests and colleagues see. This full‑time, on‑site role requires professionalism, calm under pressure, and a passion for delivering excellent front desk service.

You will manage the front desk, answer calls, coordinate visitors, support mail and office tasks, and help foster a friendly office culture. Native Polish and fluent English are essential, with at least one year of relevant experience.