Front Desk Guest Experience Specialist

WizeHire, Inc; Anchorage (AK); On-site; USD 29,000 - 42,000; Full time

Job summary

WizeHire, Inc. is seeking a friendly hotel front desk agent to greet guests, verify reservations, and manage check-in and check-out with efficiency and a positive attitude while handling guest requests, assisting with luggage, guiding them to rooms, and maintaining a safe, welcoming lobby environment.

You will answer inquiries, coordinate room assignments, and provide guests with local information to ensure a comfortable stay.

Qualifications

• Excellent communication skills.
• Strong work ethic and reliability.
• Commitment to guest satisfaction and service excellence.

Responsibilities

• Welcome guests and provide courteous service at the front desk
• Manage guest information and room assignments
• Distribute keys and assist with check-in/check-out processes
• Answer general inquiries and resolve routine guest needs

Skills

Excellent communication skills

Strong work ethic

Commitment to guest satisfaction

Job description

WizeHire, Inc. is seeking a friendly hotel front desk agent to greet guests, verify reservations, and manage check-in and check-out with efficiency and a positive attitude while handling guest requests, assisting with luggage, guiding them to rooms, and maintaining a safe, welcoming lobby environment.

You will answer inquiries, coordinate room assignments, and provide guests with local information to ensure a comfortable stay.