Dedicated Fleet Manager: Profitability & Ops Lead

Knight Transportation, Inc.; Indiana; Presencial; USD 58.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K)

Medical, Dental, Vision, Disability, &

Paid Time Off

Employee Stock Purchase Plan

Volunteer opportunities

Descripción de la vacante

Knight Transportation, Inc. is seeking a candidate to take complete ownership of a dedicated fleet and act as the primary customer contact for daily operations.

You will develop relationships with customer personnel, book backhauls, and drive operational efficiency across multiple facilities. Responsibilities include planning, driver management, ensuring on-time deliveries, handling billing/EDI data, and maintaining maintenance schedules while contributing to profitability and exceptional safety

Formación

• 2+ years in Operations and/or Planning and/or Customer Accounts in the transportation and/or retail industry.
• Associates degree or equivalent combination of education and/or experience.
• Must be able to work under stress while remaining professional at all times.
• Must be able to work independently.
• Must be able to present information clearly and concisely.
• Must be customer focused.
• Must possess exceptional communication skills.
• Must possess strong MS Office skills.

Responsabilidades

• Complete ownership of the dedicated fleet, fully accountable for the profitability of the fleet, primary customer contact, and day to day operations.
• Communicate effectively and professionally with assigned customer personnel on all levels while developing solid relationships to enhance growth.
• Coordinate with assigned customers operations teams and third party organization's to effectively book and manage backhauls.
• Facilitate operations and increase efficiency while incorporating customer's in-house processes and systems.
• Perform planning, driver management and customer service functions as needed.
• Coordinate across multiple facilities and personnel to ensure 24/7 customer satisfaction is achieved.
• Coordinate and maintain regularly scheduled trailer and tractor maintenance including DOT and PM services as well as Skybitz provisions.
• Ensure on time delivery and monitor and trace loads so that follow up can be made to customers regarding late pickups and/or deliveries.
• Ensure billing, Electronic Data Exchange (EDI), and statistical information is submitted timely and accurately.
• Drive profitability for KNX by highlighting opportunities and engaging KNX Dedicated Operations to continuously improve solutions.
• Develop a personal and professional relationship with each Driving Associate that leads to exceptional safety, service, equipment care, fuel performance and retention.
• Ensure payroll accuracy for assigned drivers.
• Proactively work to assist others in achieving the organization's objectives.

Conocimientos

2+ years in Operations and/or Planning

Customer Accounts experience

Educación

Associates degree or equivalent combination of education/experience

Herramientas

MS Office

Descripción del empleo

Knight Transportation, Inc. is seeking a candidate to take complete ownership of a dedicated fleet and act as the primary customer contact for daily operations.

You will develop relationships with customer personnel, book backhauls, and drive operational efficiency across multiple facilities. Responsibilities include planning, driver management, ensuring on-time deliveries, handling billing/EDI data, and maintaining maintenance schedules while contributing to profitability and exceptional safety