Onsite Field Services Tech II – Manufacturing IT

Levi, Ray & Shoup, Inc.; Decatur (IL); On-site; USD 48,000 - 69,000; Full time

Job summary

Levi, Ray & Shoup, Inc. seeks an experienced onsite Field Services Technician II for its Decatur, IL area facility. You will be the primary on-site IT resource, delivering hands-on support, asset tracking, onboarding/offboarding, and coordinating with GT teams.

The ideal candidate is customer-focused, self-motivated, and able to work with internal teams, vendors, and site leadership in a manufacturing environment.

Qualifications

• Minimum 3–5 years in IT support, desktop support, or field services.
• Experience with Windows laptops/desktops, printers, and peripherals.
• Familiar with MS 365, MFA, password and access management.
• Experience supporting onboarding/offboarding processes.
• Ability to work in manufacturing or warehouse environments.

Responsibilities

• Provide onsite IT support for Colby, WI facility and coordinate with GT teams.
• Handle end-user support, device provisioning, and asset tracking.
• Assist with onboarding, transfers, and offboarding activities.
• Manage iPads, mobile devices, and app deployments.
• Support Power Apps and related Power Platform usage on site.
• Document SOPs, inventory, and site knowledge for ongoing support.

Skills

IT support

Desktop support

Mobile devices

Microsoft 365

Password management

MFA setup

Education

High School Diploma

Tools

Office 365

Job description

Levi, Ray & Shoup, Inc. seeks an experienced onsite Field Services Technician II for its Decatur, IL area facility. You will be the primary on-site IT resource, delivering hands-on support, asset tracking, onboarding/offboarding, and coordinating with GT teams.

The ideal candidate is customer-focused, self-motivated, and able to work with internal teams, vendors, and site leadership in a manufacturing environment.