Onsite IT Field Technician II – Manufacturing Support
LRS IT Solutions
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Job summary
LRS Consulting Services is seeking an experienced Onsite Field Services Technician II to be the primary onsite IT resource for our Colby, WI facility. You will deliver hands-on technical support, manage assets, and coordinate local technology projects, serving as the liaison between site users and Global Technology teams.
The ideal candidate will assist with onboarding/offboarding, MFA setup, password resets, and inventory management, collaborating with GT teams, vendors, and site leadership in
Qualifications
- 3–5 years of IT support or field services experience.
- Experience with Windows laptops, mobiles, printers, and conferencing tech.
- Proficient in Microsoft 365 and Office applications.
- Onboarding/offboarding, MFA setup, and access management.
- Basic network troubleshooting and connectivity skills.
- Strong organizational, analytical, and communication abilities.
Responsibilities
- Provide end-user support and service delivery as the primary onsite contact.
- Troubleshoot laptop/desktop, mobile, printer, and conferencing issues.
- Assist with password resets, MFA, and access management.
- Manage incidents and service requests through resolution.
- Coordinate with Global Technology teams for advanced issues.
- Maintain accurate inventory and asset records for devices.
- Support onboarding, transfers, and offboarding activities.
- Assist with onsite deployments, hardware refreshes, and project work.
- Document site SOPs and technical procedures.
Skills
Education
Tools
Job description
LRS Consulting Services is seeking an experienced Onsite Field Services Technician II to be the primary onsite IT resource for our Colby, WI facility. You will deliver hands-on technical support, manage assets, and coordinate local technology projects, serving as the liaison between site users and Global Technology teams.
The ideal candidate will assist with onboarding/offboarding, MFA setup, password resets, and inventory management, collaborating with GT teams, vendors, and site leadership in
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