Onsite Field Service Technician – Print & PC Support

Ascendion; Baton Rouge (LA); Presencial; USD 52.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

medical insurance

dental insurance

vision insurance

401(k) retirement plan

long-term disability insurance

short-term disability insurance

personal days accrued each calendarye

12-15 days of paid vacation time

6-8 weeks of paid parental leave after

9 paid holidays and 2 floatingholidys

Ascendion Learning Management System

Tuition Reimbursement Program

Descripción de la vacante

Ascendion is seeking a Field Service Technician in Baton Rouge to install, service, and troubleshoot printers and related hardware on site for customers. You will handle hardware issues on print devices, support personal systems, and maintain strong customer relationships through on-site service.

The role requires 2–5 years of related experience and a high school diploma. Salary ranges from $52,000 to $56,000 annually, with comprehensive benefits and a strong focus on customer satisfaction.

Formación

• Experience and ability to troubleshoot various hardware problems logically and systemically on print devices (DesignJet, A3, LaserJet)
• Strong candidates will also have skills in Personal Systems (Laptop, Desktop, POS, Workstation)
• May also involve third party software
• Onsite customer facing experience
• Strong mechanical aptitude, working with tools and various alignment apparatus
• Independent thinking while adhering to standard procedures
• Industry and product knowledge that provides solid technology solutions and options to the customer

Conocimientos

Hardware troubleshooting

Onsite support

Personal systems

Customer facing

Attention to detail

Educación

High School Diploma / GED

2-5 years related work experience

Descripción del empleo

Ascendion is seeking a Field Service Technician in Baton Rouge to install, service, and troubleshoot printers and related hardware on site for customers. You will handle hardware issues on print devices, support personal systems, and maintain strong customer relationships through on-site service.

The role requires 2–5 years of related experience and a high school diploma. Salary ranges from $52,000 to $56,000 annually, with comprehensive benefits and a strong focus on customer satisfaction.