Onsite Printer & IT Technician

Rtideals; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision benefits

Paid holidays

Generous PTO plan

Job summary

Rtideals is looking for a Field Service IT Technician to provide onsite support to our customers in Louisville, Kentucky. The role involves repairing printer systems, managing customer relationships, and ensuring satisfaction through excellent service.

Ideal candidates will possess strong technical skills and customer service abilities, along with an A+ certification preferred. A competitive salary and benefits package, including medical, dental, and PTO, will be offered.

Join our passionate and creative team!

Qualifications

• Ability to travel as required.
• Regular, reliable attendance is essential.
• Must be able to lift/move equipment over 50 pounds.

Responsibilities

• Provide onsite support and technical assistance to customers.
• Repair printer equipment at customer sites.
• Communicate updates accurately with customers.
• Run diagnostic programs to identify problems.

Skills

Customer service skills

Communication skills

Problem-solving skills

Organizational skills

Education

A+ certification preferred

Job description

Rtideals is looking for a Field Service IT Technician to provide onsite support to our customers in Louisville, Kentucky. The role involves repairing printer systems, managing customer relationships, and ensuring satisfaction through excellent service.

Ideal candidates will possess strong technical skills and customer service abilities, along with an A+ certification preferred. A competitive salary and benefits package, including medical, dental, and PTO, will be offered.

Join our passionate and creative team!