Onsite Field Service Technician - Printers

Revolution Technologies; Johnson City (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology solutions provider is seeking an Onsite Field Service Technician to support a large medical facility in Johnson City, TN. Responsibilities include maintenance and repairs of printers and equipment, troubleshooting technical issues, and conducting training sessions. Candidates should have a strong electro-mechanical aptitude and a valid driver’s license. This position requires reliable transportation and offers a contract employment type.

Qualifications

• Break/Fix experience in servicing printers, hard copy devices, or imaging products preferred.
• Strong electro-mechanical aptitude.
• Valid driver’s license and excellent driving record required.
• Reliable transportation is necessary.

Responsibilities

• Onsite Service Technician supporting a large medical facility.
• Delivery and installation of printer supplies; maintenance and repairs of equipment.
• Conducts technical analysis of product implementations.
• Troubleshoots technical problems and determines solutions.
• Conducts technical training and product briefing with customers.

Skills

Break/Fix experience in servicing printers

Strong electro-mechanical aptitude

Excellent driving record

Valid driver’s license

Reliable Transportation

Microsoft Office Suites

Job description

Overview

Onsite Field Service Technician - Printers

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Responsibilities

• Onsite Service Technician supporting large medical facility. M-F work shift. Standby hours may be required.
• Delivery and installation of printer supplies, maintains, repairs equipment.
• Conducts technical analysis of product implementations, to product in accordance with specific customer specifications and implementations.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to Lexmark representatives to coordinate product solution.
• Assess product needs in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives

EXPERIENCE AND SKILLS

• Break/Fix experience in servicing printers, hard copy devices, or imaging products preferred.
• Strong electro-mechanical aptitude.
• Excellent driving record.
• Valid driver’s license.
• Reliable Transportation Required
• Microsoft Office Suites is Desirable

Seniority level

• Associate

Employment type

• Contract

Job function

• Customer Service and Product Management

Industries

• Retail Office Equipment and IT Services and IT Consulting