Onsite Field Service Engineer – Semiconductor Equipment

Collins Aerospace; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

3 weeks vacation

401(k) with employer matching

Tuition reimbursement

Student loan repayment

Life insurance and disability

Other insurance options

Adoption of wellness programs

Job summary

Collins Aerospace, within the RTX family, seeks a Field Service Engineer to lead on-site installation, maintenance, and optimization of advanced temperature control equipment in semiconductor environments in the North Phoenix/Deer Valley area.

You will diagnose complex issues, perform preventative maintenance, and coordinate services to meet contract requirements while traveling to customer sites as needed.

Qualifications

• University degree required with <2 years of relevant field experience.
• Experience troubleshooting and servicing complex temperature control equipment.

Responsibilities

• Perform on-site field service including installation, operation, maintenance, repair, and removal of complex temperature control equipment to meet customer and company requirements.
• Install, test, service, and calibrate equipment to ensure performance aligns with operating specifications and customer expectations.
• Diagnose and resolve complex technical issues, providing clear recommendations and solutions to both internal teams and customers.
• Conduct preventative maintenance and routine service activities to ensure equipment reliability and long-term performance.
• Analyze product performance and support modifications, upgrades, and enhancements based on customer specifications and operational needs.
• Serve as the primary on-site representative, building strong relationships and ensuring a high level of customer satisfaction.
• Ensure services are delivered in alignment with contract requirements, timelines, and expectations.
• Coordinate technical services, logistics, provisioning, and system configurations to support customer operations.
• Maintain and review equipment logs to identify trends, determine repair needs, and recommend effective solutions.
• Demonstrate basic computer literacy, including navigating Microsoft Office 360 and standard desktop applications.
• Travel as expected to support customer sites and business needs.

Skills

PLC troubleshooting

Customer-facing communication

Hands-on diagnostics

Industrial refrigeration experience

EPA certification

OSHA 30 General Industry

Education

University degree

Job description

Collins Aerospace, within the RTX family, seeks a Field Service Engineer to lead on-site installation, maintenance, and optimization of advanced temperature control equipment in semiconductor environments in the North Phoenix/Deer Valley area.

You will diagnose complex issues, perform preventative maintenance, and coordinate services to meet contract requirements while traveling to customer sites as needed.