Field Service Engineer: Onsite Tech for Temp Control

Prattwhitney

Phoenix (AZ)

On-site

USD 65,000 - 95,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, and vision
3 weeks vacation
401(k) with employer matching
Tuition reimbursement
Student loan repayment
Life insurance
Disability coverage
Parental leave
Wellness program

Job summary

RTX Advanced Thermal Sciences (ATS), an RTX-owned organization within the Collins Aerospace family, seeks a Field Service Engineer to install, maintain and optimize complex temperature control equipment at customer sites in the Phoenix area. You will lead on-site service, diagnose issues, and engage customers to ensure reliability and satisfaction.

Travel to multiple customer sites and hands-on diagnostics across electrical control systems are part of the role, with opportunities to grow

Qualifications

  • University degree or equivalent hands-on experience.
  • Less than 2 years of relevant experience troubleshooting and servicing complex temperature control equipment.

Responsibilities

  • Perform on-site field service including installation, operation, maintenance, repair of temperature control equipment.
  • Install, test, calibrate equipment to meet specifications and customer expectations.
  • Diagnose and resolve complex technical issues for internal teams and customers.
  • Conduct preventative maintenance to ensure reliability.
  • Analyze product performance and support modifications and upgrades based on customer needs.
  • Serve as primary on-site representative, building strong customer relationships.
  • Coordinate technical services, logistics, and system configurations.
  • Maintain equipment logs to identify trends and determine repair needs.
  • Travel to support customer sites as required.

Skills

Field service
Customer engagement
Troubleshooting
Electrical control systems
PLC diagnostics

Education

University degree
EPA certification
OSHA 30

Tools

Office software

Job description

RTX Advanced Thermal Sciences (ATS), an RTX-owned organization within the Collins Aerospace family, seeks a Field Service Engineer to install, maintain and optimize complex temperature control equipment at customer sites in the Phoenix area. You will lead on-site service, diagnose issues, and engage customers to ensure reliability and satisfaction.

Travel to multiple customer sites and hands-on diagnostics across electrical control systems are part of the role, with opportunities to grow

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