Onsite Field Ops Lead, Student Transit — Milwaukee

Via; Milwaukee (WI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Generous benefits package

Job summary

Via is seeking a Field Manager for its Student Transit team in Milwaukee. This fully in-person role requires overseeing daily operations to ensure reliable student transportation services. You will engage with drivers, handle real-time issues, and implement data-driven improvements to enhance the service experience.

The ideal candidate has experience in operations, logistics, or customer service, with a hands-on, proactive approach. The compensation ranges from $60,000 to $70,000 per year, complemented by a comprehensive benefits package.

Qualifications

• Experience in operational management or logistics.
• Strong relationship-building skills with drivers and school partners.
• Hands-on approach to problem-solving in field operations.

Responsibilities

• Oversee daily onsite operations for reliable transportation.
• Make real-time decisions about driver supply and compliance.
• Support drivers to ensure excellent service delivery.

Skills

People management

Logistics

Customer service

Problem-solving

Job description

Via is seeking a Field Manager for its Student Transit team in Milwaukee. This fully in-person role requires overseeing daily operations to ensure reliable student transportation services. You will engage with drivers, handle real-time issues, and implement data-driven improvements to enhance the service experience.

The ideal candidate has experience in operations, logistics, or customer service, with a hands-on, proactive approach. The compensation ranges from $60,000 to $70,000 per year, complemented by a comprehensive benefits package.