Onsite Field Operations Lead for Student Transit

via; Bellevue (WA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via invites applications for a Field Operations Manager on Via Student Transit, fully in-person in Bellevue, WA, with onsite presence 4-5 days a week. You will oversee daily onsite operations, make real-time decisions on driver supply and student needs, and guide drivers to deliver reliable transportation for students and families.

Compensation ranges from $65,000 to $75,000 per year, with a comprehensive benefits package including free medical plans and 401K matching.

Qualifications

• Operationally focused with experience in people management, logistics, or customer service.
• Hands-on, proactive field presence with problem-solving in real-time.
• Strong communication and relationship-building with partners and drivers.

Responsibilities

• Run the daily onsite operations to provide safe, reliable, and accessible transportation for riders.
• Make real-time decisions on driver supply, compliance, and student needs to ensure dependable service.
• Guide and support drivers, building trust and equipping them to serve students and families.
• Turn feedback from students and districts into tangible operational improvements.
• Use data and technology to diagnose issues and implement efficiency improvements.
• Serve as the operational bridge between schools, drivers, and Via central teams.

Job description

Via invites applications for a Field Operations Manager on Via Student Transit, fully in-person in Bellevue, WA, with onsite presence 4-5 days a week. You will oversee daily onsite operations, make real-time decisions on driver supply and student needs, and guide drivers to deliver reliable transportation for students and families.

Compensation ranges from $65,000 to $75,000 per year, with a comprehensive benefits package including free medical plans and 401K matching.