Onsite Field Engineer Technician – Client Solutions Expert

101 Unisys Corporation; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to provide full field engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and use advanced tools to resolve issues and conduct scheduled installs.

The role requires a high school diploma or GED, with technical certification or an associate degree preferred and typically 2–4 years of relevant experience. Strong problem solving and proactive collaboration are key.

Qualifications

• High School Diploma or GED is required.
• Technical certification or an Associate Degree may be required.
• Typically 2–4 years of experience in the area of responsibility.

Responsibilities

• Provide the full range of Field Engineering support for an assigned base of large/complex clients.
• Take complete ownership of onsite service activity.
• Perform advanced-level maintenance on all products, including low-complexity installation activities.
• Provide technical feedback to improve service delivery.
• Use advanced tools and knowledge to resolve client problems and conduct scheduled installs.
• Identify and resolve systemic issues within the team.
• Proactively support other team members with technical assistance.
• Contribute to client services metrics reporting and documentation.
• Monitor issues and inform management with improvement recommendations.

Skills

Field service experience

On-site service ownership

Problem solving

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is seeking a Field Engineer to provide full field engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and use advanced tools to resolve issues and conduct scheduled installs.

The role requires a high school diploma or GED, with technical certification or an associate degree preferred and typically 2–4 years of relevant experience. Strong problem solving and proactive collaboration are key.