Onsite Federal UC Telecom Admin — Teams & Modernization

Vamonosit; Camp Springs (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Federal Holidays

Health, Dental, and Vision Insurance O

Simple IRA with Matching

Robust Paid Vacation Policy

Continuing Education Assistance

Short-Term Disability

Company-Provided Life Insurance

Job summary

Vamonos IT is seeking a Unified Communications (UC) Telecom Administrator to provisioning, configure, monitor, and maintain enterprise voice and UC platforms across Federal locations. This role ensures reliable, secure, high-quality communication services and supports a transition to a Microsoft Teams–based UC environment.

The ideal candidate will manage endpoint provisioning, carrier coordination, user access, escalations, and continuity‑of‑mission communications while contributing to

Qualifications

• Experience with UC technologies and enterprise voice platforms.
• Ability to obtain Public Trust clearance and onsite presence.
• Experience coordinating with carriers and managing SLAs.
• Familiarity with modernization and cloud migration initiatives.

Responsibilities

• Provision, configure, and maintain enterprise voice and UC platforms.
• Coordinate carrier services and telecommunications support activities.
• Manage user access, endpoint deployment, and communication services.
• Resolve incidents, troubleshoot issues, and support service restoration.
• Monitor platform performance and ensure SLAs are met.
• Support continuity‑of‑mission communications and migration projects.
• Collaborate with vendors and technical teams to maintain excellence.
• Maintain technical documentation and procedures.

Skills

Avaya Gov Cloud telephony

Cisco UC infrastructure

Microsoft Teams

Endpoint provisioning

Carrier coordination

SLA compliance

Hybrid cloud knowledge

Escalation management

Vendor management

Public Trust clearance

On-site work

Tools

CCNP Collaboration

Azure Solutions Architect Expert

Job description

Vamonos IT is seeking a Unified Communications (UC) Telecom Administrator to provisioning, configure, monitor, and maintain enterprise voice and UC platforms across Federal locations. This role ensures reliable, secure, high-quality communication services and supports a transition to a Microsoft Teams–based UC environment.

The ideal candidate will manage endpoint provisioning, carrier coordination, user access, escalations, and continuity‑of‑mission communications while contributing to