Senior UC Network Administrator - Cloud Telephony & Cisco Expert

UT Medical; Knoxville (TN); On-site; USD 90,000 - 110,000; Full time

Job summary

UT Medical seeks a Network Administrator – UC Admin II to maintain lifecycle and steady-state support of our unified communications environment. Responsibilities span CUCM, CUC, Cisco UCCX, WebEx, Teams integration, voice gateways, Expressway, Jabber, and related telephony services.

You will collaborate with other administrators, specialists, and engineers to ensure reliable delivery and performance. The role requires hands-on experience with IP networking, VoIP protocols, routing, and cloud

Qualifications

• 5-7+ years of progressive experience in Network and System Administration.
• 3-5 years of experience supporting and provisioning users with CUCM, CUC, Cisco CUBE, CUCCX.
• Must have working knowledge of IP networking: LAN/WAN, VoIP, routers, switches, firewalls and VPNs with routing protocols: BGP, OSPF, EIGRP.

Responsibilities

• Lifecycle and steady-state support for the corporate UC infrastructure, including Cisco Call Manager, Unity, UCCX, WebEx, Teams, gateways, and related telephony services.
• Coordinate efforts with other administrators, specialists, and engineers to ensure end-user, network, and telecommunications support.

Skills

Network administration

UC/Telecom expertise

Tools

CUCM

CUC

CUBE

UCCX

WebEx

Microsoft Teams

Expressway

Jabber

WebEx Calling

Cisco Voice Gateways

Cisco Unity Connection

Job description

UT Medical seeks a Network Administrator – UC Admin II to maintain lifecycle and steady-state support of our unified communications environment. Responsibilities span CUCM, CUC, Cisco UCCX, WebEx, Teams integration, voice gateways, Expressway, Jabber, and related telephony services.

You will collaborate with other administrators, specialists, and engineers to ensure reliable delivery and performance. The role requires hands-on experience with IP networking, VoIP protocols, routing, and cloud