Onsite Facilities Vendor Coordinator (Pharma)

*US AMR-Jones Lang LaSalle Americas, Inc.; Apex (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

PTO & Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Vendor Service Coordinator in Apex, NC. You will serve as the primary liaison between JLL, the client, and third-party providers, ensuring service agreements are followed and quality audits are conducted to maintain high workplace standards.

Your day-to-day involves building relationships, guiding audits, and driving improvements while collaborating with diverse stakeholders to meet KPIs within budget and regulatory requirements.

Qualifications

• 1-2 years of experience in facilities, IFM, or related support role.
• Experience with vendor coordination and managing third-party service provider relationships.
• Proficiency in MS Office and basic computer systems.
• Ability to perform light physical activity, including walking to support audits and oversight.

Responsibilities

• Develop and maintain client, supplier and internal relationships through due diligence, concise communication, reliable reporting and consistent performance.
• Execute and document Quality Audits, validating provider compliance with Service Agreement and regulations; communicate findings to stakeholders.
• Understand Vendor Service Agreements and present change recommendations per requests and improvement opportunities.
• Meet and exceed KPI/SLA targets by identifying cost-savings and innovative solutions.
• Drive alignment between service providers and internal teams (Facilities Operations, Sourcing, Finance, Quality).
• Document process changes and distribute to stakeholders; lead Vendor Qualification process for compliant providers.

Skills

Vendor coordination

Stakeholder management

Multitasking

Communication

Education

High school diploma

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Vendor Service Coordinator in Apex, NC. You will serve as the primary liaison between JLL, the client, and third-party providers, ensuring service agreements are followed and quality audits are conducted to maintain high workplace standards.

Your day-to-day involves building relationships, guiding audits, and driving improvements while collaborating with diverse stakeholders to meet KPIs within budget and regulatory requirements.