Onsite Experience Coordinator

CBRE Group, Inc.; Boston (MA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and guests in a designated Boston building. You will greet entrants, issue visitor and parking passes, and ensure security protocols are followed.

You will also coordinate events, manage on-site services, and serve as a reliable point of contact for inquiries and vendor coordination, helping create a welcoming workplace environment.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entrants; greet visitors and issue passes following security protocols.
• Answer telephones professionally; create presentations and speak to groups.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders; coordinate workplace services including mail and onboarding.
• Acknowledge inquiries or complaints and provide solutions in a professional manner.
• Organize on-site events; secure spaces, set up/tear down, and deliver supplies.
• Follow security and emergency procedures; notify appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team; follow manager directions.
• Perform duties using established procedures and limited discretion.

Skills

Communication skills

Organizational skills

Follow basic routines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and guests in a designated Boston building. You will greet entrants, issue visitor and parking passes, and ensure security protocols are followed.

You will also coordinate events, manage on-site services, and serve as a reliable point of contact for inquiries and vendor coordination, helping create a welcoming workplace environment.