Onsite Event AV Technician

Hargrove, Inc.; Kansas City (MO); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore Global in Kansas City, MO is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will report to an Operations Manager or Director of Event Technology and ensure complete customer satisfaction.

Responsibilities include equipment operation, on-site customer service, and basic technical troubleshooting. Strong communication, ability to lift up to 50 lbs, and a valid driver’s license are required.

Qualifications

• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• External requirements: complete training/certifications within 60 days of start date.

Responsibilities

• Equipment Operation: set up, operate, and breakdown basic audiovisual equipment.
• Customer Service: exceed expectations, maintain client relationships, and ensure on-site needs are met.
• Technical Ability: troubleshoot equipment and software issues; handle changes professionally.
• Systems Knowledge: complete paperwork accurately and interact with staff/vendors.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma

Associate’s degree preferred

Tools

Driver's license

Job description

Encore Global in Kansas City, MO is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will report to an Operations Manager or Director of Event Technology and ensure complete customer satisfaction.

Responsibilities include equipment operation, on-site customer service, and basic technical troubleshooting. Strong communication, ability to lift up to 50 lbs, and a valid driver’s license are required.