Onsite Event AV Technician

Hargrove, Inc.; Saint Charles (MO); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore Global in Saint Charles, MO is seeking a Technician to set up and operate basic audiovisual systems within a hospitality environment. You will report to an Operations Manager and ensure complete customer satisfaction on site.

Responsibilities include equipment operation, customer service, basic troubleshooting, and accurate systems entry. A valid driver’s license and ability to lift 50 lbs are required; high school diploma is mandatory with a preference for an associate degree.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Sets up and operates basic / small-scale audiovisual equipment as listed in qualifications.
• Maintains strong customer service and effective communication with clients on site.
• Troubleshoots and resolves basic equipment and software issues.
• Completes systems entry and paperwork accurately; uses equipment sheets for scheduling and strike planning.
• Deals with clients to finalize invoices and supports up-selling where appropriate.

Skills

Customer service

Hospitality

Communication

Technical troubleshooting

Driver's license

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global in Saint Charles, MO is seeking a Technician to set up and operate basic audiovisual systems within a hospitality environment. You will report to an Operations Manager and ensure complete customer satisfaction on site.

Responsibilities include equipment operation, customer service, basic troubleshooting, and accurate systems entry. A valid driver’s license and ability to lift 50 lbs are required; high school diploma is mandatory with a preference for an associate degree.