Onsite Enterprise Conferencing & EMRS Specialist

National Capitol Contracting; Dallas (TX); On-site; USD 75,000 - 88,000; Full time

Job summary

National Capitol Contracting in Dallas, TX is seeking a detail-oriented Conference Room Specialist to ensure seamless operation of conference room systems and collaboration tools vital to emergency response coordination. You will support Enterprise Conferencing Services and EMRS equipment, develop best practices, and ensure M365 Teams Room compatibility while complying with EMRS policies.

This onsite role requires eligibility for a Public Trust clearance, a valid driver's license, and

Qualifications

• Public Trust clearance required or ability to obtain.
• Associate degree or equivalent in a technical IT field.
• 4+ years in a similar role with problem resolution experience.
• Strong customer service and organizational skills.
• Willingness to work outside core hours as needed.
• Excellent communication with team and vendors.

Responsibilities

• Provide advanced technical support for Enterprise Conferencing Services.
• EMRS equipment and services management focused on configuration and security.
• Develop and document technical best practices for Conference Services.
• Focus on M365 Teams Room compatibility and EMRS policy compliance.
• Other duties as assigned.

Skills

Public Trust Clearance

Valid driver’s license

Customer service

Organizational skills

Communication

Problem resolution

Team collaboration

Education

Associate degree in IT or related field

Tools

M365 Teams Room

EMRS equipment management

Job description

National Capitol Contracting in Dallas, TX is seeking a detail-oriented Conference Room Specialist to ensure seamless operation of conference room systems and collaboration tools vital to emergency response coordination. You will support Enterprise Conferencing Services and EMRS equipment, develop best practices, and ensure M365 Teams Room compatibility while complying with EMRS policies.

This onsite role requires eligibility for a Public Trust clearance, a valid driver's license, and