Conference Room Specialist

National Capitol Contracting; Dallas (TX); On-site; USD 75,000 - 88,000; Full time

Job summary

National Capitol Contracting in Dallas, TX is seeking a detail-oriented Conference Room Specialist to ensure seamless operation of conference room systems and collaboration tools vital to emergency response coordination. You will support Enterprise Conferencing Services and EMRS equipment, develop best practices, and ensure M365 Teams Room compatibility while complying with EMRS policies.

This onsite role requires eligibility for a Public Trust clearance, a valid driver's license, and

Qualifications

• Public Trust clearance required or ability to obtain.
• Associate degree or equivalent in a technical IT field.
• 4+ years in a similar role with problem resolution experience.
• Strong customer service and organizational skills.
• Willingness to work outside core hours as needed.
• Excellent communication with team and vendors.

Responsibilities

• Provide advanced technical support for Enterprise Conferencing Services.
• EMRS equipment and services management focused on configuration and security.
• Develop and document technical best practices for Conference Services.
• Focus on M365 Teams Room compatibility and EMRS policy compliance.
• Other duties as assigned.

Skills

Public Trust Clearance

Valid driver’s license

Customer service

Organizational skills

Communication

Problem resolution

Team collaboration

Education

Associate degree in IT or related field

Tools

M365 Teams Room

EMRS equipment management

Job description

National Capitol Contracting

Position Summary

This is an ONSITE position located in Dallas, TX and surrounding sites.

National Capitol Contracting (NCC) is seeking a detail-oriented and technically proficient Conference Room Specialist to provide critical support to a Federal Agency’s Regional Emergency Operations Center (REOC). In this key role, you will be responsible for ensuring the seamless operation of all conference room systems and collaboration technologies that are vital to emergency response coordination.

Essential Duties and Responsibilities

• Provide advanced technical for Enterprise Conferencing Services.
• Emergency Management Response System (EMRS) equipment and services focused on identifying solutions to complex EMRS configuration, security and management of EMRS equipment.
• Develop and document technical best practices used by the Conference Services Team.
• Focus on M365 Teams Room application versions compatibility and ensuring compliance to EPAs requires EMRS policies and requirements.
• Other duties as assigned.

Minimum Requirements

• Ability to obtain and maintain a Public Trust Clearance (must be able to pass a background and credit check).
• Valid driver's license required; must be able to travel to various job sites as needed.
• Associate degree in a related technical IT field or the equivalent combination of education, technical training, or work experience.
• 4+ years experience in a similar role, and experience in a problem resolution role.
• Strong customer service skills.
• Superior organizational skills.
• Prompt, dependable, and able to work outside of core hours if required.
• Strong self-starter and can work independently.
• Demonstrated communication skills within the team and other contractors as well as 3rd party vendors.

Special Position Requirements

Travel: Must have a valid driver's license to travel to surrounding sites.

Schedule: Monday-Friday, with some evening and weekend hours as needed by customer.

Compensation:

$75,000 - $88,000

The compensation range listed for this position is provided as a good-faith estimate of what the company intends to offer for this role. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, budget, market data, and relevant laws.

NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us and reference the position in your email.

NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.

NCC is an Equal Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disabled).

Equal employment opportunity, including veterans and individuals with disabilities.