Desktop Technician - Milford, MA

VetJobs; Milford (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

CompucomStaffing, a division of CompuCom, is seeking a Desktop Technician to join the team onsite in Milford, MA, for a 3-month contract. You will provide end-user support, diagnose hardware/software issues, and help configure and maintain computer systems.

The role requires 3+ years in technical support, strong customer service, and a solid understanding of PC hardware and operating systems. This is a W2 opportunity with comprehensive benefits and a focus on rapid, quality support.

Qualifications

• Minimum 3+ years of technical support experience.
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools.
• Excellent customer service, communication, and problem-solving abilities.

Responsibilities

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals.
• Prepare workstations and assist with hardware set up services.
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment.
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits.

Skills

Technical support

PC hardware

Customer service

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. All positions are onsite, unless otherwise stated.

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Technician to join their team onsite in Milford, MA and provide end-user support. This role is responsible for providing technical assistance, troubleshooting, and maintenance for computer systems, software, and related hardware. This is a contract opportunity for the duration of 3 months.

Duties And Responsibilities

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals
• Prepare workstations and assist with hardware set up services
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits

Required Education

High School/GED

Skills and Qualifications

• Minimum 3+ years of technical support experience
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools
• Excellent customer service, communication, and problem-solving abilities

Wage Range

The rate for this position is between $21.75 - $29.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity: CompucomStaffing™ a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visitwww.compucom.com.

Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-free WORKPLACE.

California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE AS LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

On‑Camera Video Interview Notice

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

City* Milford

State* Maine

Job_Category Information Technology

Job Code IT Information Technology

Affiliate Sponsor Compucom

Salary Range $45,000-$60,000