Desktop Technician

Creative Solutions Services, LLC; Milford (MA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Parental leave

401(k)

FSA/HSA benefits

Job summary

CompucomStaffing is seeking a Desktop Technician for an on-site assignment in Milford, MA to provide end-user support and maintain computer systems.

The role requires diagnosing hardware and software issues, configuring workstations, and responding to requests via phone, email, or on-site visits. This is a 3-month contract with likely extension based on performance.

Qualifications

• Minimum 3+ years of technical support experience.
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools.
• Excellent customer service, communication, and problem-solving abilities.

Responsibilities

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals.
• Prepare workstations and assist with hardware set up services.
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment.
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits.

Skills

Technical support

Customer service

Communication

Problem solving

Job description

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Technician to join their team onsite in Milford, MA and provide end-user support. This role is responsible for providing technical assistance, troubleshooting, and maintenance for computer systems, software, and related hardware. This is a contract opportunity for the duration of 3 months.

Duties and Responsibilities

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals
• Prepare workstations and assist with hardware set up services
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits

Skills and Qualifications

• Minimum 3+ years of technical support experience
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools
• Excellent customer service, communication, and problem-solving abilities

Wage Range

The rate for this position is between $21.75 - $29.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

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