Onsite Dispatch & Field Scheduling Specialist

Penhall International; Denver (CO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision, and life/AD&D

Paid sick leave

Paid vacation

401(k) retirement plan

Employee Assistance Program

Job summary

Penhall Company is seeking a Dispatcher to coordinate and manage service requests, schedule personnel and equipment, and ensure timely field operations. This full-time, onsite role requires strong organizational and communication skills to balance daily demands and uphold safety and company policies.

You will review work orders, dispatch crews, and provide updates to customers and field teams while maintaining logs and schedules. Remote work is not available for this position.

Qualifications

• High school diploma or equivalent required; associate degree or technical certification preferred.
• 2-5 years of related dispatch, service coordination, or scheduling experience.
• Experience in the construction, field services, or logistics industry preferred.
• Proven ability to manage workflow and dispatch personnel effectively in a dynamic environment.
• Ability to multitask and manage multiple service calls in a fast-paced environment while maintaining attention to detail.
• Expert knowledge of dispatching principles, scheduling methods, and field coordination practices.
• Strong understanding of local routes, traffic patterns, and regional geography.
• Proficient communication skills, both written and verbal, to interact effectively with internal teams and customers.

Responsibilities

• Receive, review, and prepare work orders and service requests, ensuring accurate documentation and timely response.
• Schedule and dispatch workers, work crews, equipment, and service vehicles based on customer needs, project specifications, and operational priorities.
• Communicate effectively with customers, supervisors, and field personnel to address inquiries, resolve issues, and relay essential information.
• Monitor field activities and resource allocation to ensure service quality and on-time completion of work.
• Coordinate equipment, materials, and supply orders to support operational needs and maintain inventory accuracy.
• Arrange necessary repairs, maintenance, or replacements to restore service and uphold productivity standards.
• Maintain logs, schedules, and records of all service requests, field activities, and communications.
• Provide real-time updates to field teams regarding route changes, delays, hazards, or other relevant information.
• Support divisional leadership in implementing operational procedures and continuous improvement initiatives.
• Perform other duties as assigned by divisional leadership or senior dispatch personnel.

Skills

Dispatching

Scheduling

Communication

Organizational skills

Problem solving

Multitasking

Typing (65–70 WPM)

Education

High school diploma or equivalent

Associate degree or technical certification preferred

Tools

Viewpoint Vista

Dispatch software

Microsoft Excel

Microsoft Outlook

Job description

Penhall Company is seeking a Dispatcher to coordinate and manage service requests, schedule personnel and equipment, and ensure timely field operations. This full-time, onsite role requires strong organizational and communication skills to balance daily demands and uphold safety and company policies.

You will review work orders, dispatch crews, and provide updates to customers and field teams while maintaining logs and schedules. Remote work is not available for this position.