Onsite Dispatcher: Field Operations & Scheduling

Penhall; Alaska; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

Penhall in Alaska is seeking a Dispatcher to coordinate and manage service requests, schedule personnel and equipment, and ensure timely field operations. This full-time, onsite role requires strong organizational, communication, and multitasking skills to balance daily demands while upholding safety and company policies.

This position maintains logs, provides real-time updates to field teams, and supports leadership with process improvements.

Qualifications

• Strong organizational, communication, and multitasking abilities are essential.

Responsibilities

• Receive, review, and prepare work orders and service requests, ensuring documentation is accurate and timely.
• Schedule and dispatch workers, crews, equipment, and service vehicles based on customer needs and priorities.
• Communicate effectively with customers, supervisors, and field personnel to address inquiries and relay information.
• Monitor field activities and resource allocation to ensure on-time completion and service quality.
• Coordinate equipment, materials, and supply orders to support operations and maintain inventory accuracy.
• Arrange necessary repairs, maintenance, or replacements to uphold productivity standards.
• Maintain logs, schedules, and records of all service requests and field activities.
• Provide real-time updates to field teams regarding route changes, delays, hazards, or other information.
• Support divisional leadership in implementing procedures and continuous improvement initiatives.
• Perform other duties as assigned by divisional leadership.

Skills

Organizational skills

Communication

Multitasking

Job description

Penhall in Alaska is seeking a Dispatcher to coordinate and manage service requests, schedule personnel and equipment, and ensure timely field operations. This full-time, onsite role requires strong organizational, communication, and multitasking skills to balance daily demands while upholding safety and company policies.

This position maintains logs, provides real-time updates to field teams, and supports leadership with process improvements.