Heavy Equipment Field Service Dispatcher

Ring Power Cat; Riverview (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ring Power Corporation is seeking a service operations professional responsible for safe, compliant field work and efficient dispatch of technicians. You will log and coordinate service requests, manage equipment and inventory, and ensure accurate daily and weekly reports.

Strong communication and problem-solving skills are essential to deliver high-quality customer service within tight timelines. The candidate should have 5–6 years of relevant experience, a high school diploma or GED, and

Qualifications

• High School diploma or GED required.
• 5-6 years of experience required.
• Able to comprehend written material and communicate orally and in writing with employees and customers.
• Prior experience in service management is highly desirable.
• Proficient in using a computer, Microsoft Office and Dealer software programs.

Responsibilities

• Ensure safety and compliance with environmental and contamination control policies.
• Use Dealer Business System Software to manage field operations and service orders.
• Receive calls, log information, coordinate and schedule service requests.
• Dispatch technicians and maintain timely, professional customer communication.
• Maintain equipment, tooling, trucks, and inventory per company guidelines.
• Produce regular vehicle, tooling and safety reports and ensure status updates.

Skills

Safety

Job Specific Skills

Fostering Teamwork

Communication

Negotiating

Customer Oriented

Resource Management

Confidence and Drive

Self-Aware

Stress Management

Education

High School diploma or GED

Tools

Dealer Business System Software

Job description

Ring Power Corporation is seeking a service operations professional responsible for safe, compliant field work and efficient dispatch of technicians. You will log and coordinate service requests, manage equipment and inventory, and ensure accurate daily and weekly reports.

Strong communication and problem-solving skills are essential to deliver high-quality customer service within tight timelines. The candidate should have 5–6 years of relevant experience, a high school diploma or GED, and