Onsite Desktop Support Technician – Tucson

TEKsystems; Tucson (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Onsite role in Tucson

Job summary

TEKsystems is hiring a Desktop Support Technician for a contract role based in Tucson, AZ. The technician will be the single point of contact for end users, handling on-site and remote support for PC hardware, software, printers, and AV needs. Strong communication and ticketing familiarity are required.

The role emphasizes hands-on hardware troubleshooting, Active Directory, Windows 10 expertise, and collaboration with teams to maintain workstation performance in a fast-paced environment.

Qualifications

• Strong general troubleshooting skills – client computers.
• Technical knowledge of PC hardware and their internal components.
• Hands-on hardware troubleshooting experience.
• Familiarity with Active Directory and Windows operating systems.
• Excellent written and verbal communication skills; Microsoft Office proficiency.

Responsibilities

• Provide on-site and remote support for end users in Tucson; diagnose and resolve hardware and software issues.
• Install, configure, and maintain PCs, printers, and peripheral devices; manage tickets.
• Assist with AV support for events and user training sessions.
• Document solutions and maintain up-to-date workstation records.

Skills

Desktop

Windows 10

Troubleshooting

Hardware

Active Directory

Technical support

Tools

ServiceNow

Job description

TEKsystems is hiring a Desktop Support Technician for a contract role based in Tucson, AZ. The technician will be the single point of contact for end users, handling on-site and remote support for PC hardware, software, printers, and AV needs. Strong communication and ticketing familiarity are required.

The role emphasizes hands-on hardware troubleshooting, Active Directory, Windows 10 expertise, and collaboration with teams to maintain workstation performance in a fast-paced environment.