Onsite Desktop Support Technician – Pikeville

Quantam; Pikeville (KY); On-site; USD 24,796 - 28,144; Full time

Benefits offered by this job

Competitive hourly wages

Health benefits

Paid time off

401(k) plan

Job summary

A competitive IT solutions provider is looking for a Desktop Support Technician in Pikeville, KY, to offer essential support in a fast-paced environment. The ideal candidate will have a strong customer service background and at least 1-2 years of experience in desktop support, coupled with the ability to interface with users both remotely and in person. This full-time role requires a valid driver's license and includes benefits such as medical insurance and a 401(k).

Qualifications

• 1-2 years of experience in desktop support, including installation and troubleshooting.
• Must maintain a valid driver’s license.
• Ability to lift and carry heavy objects or work in uncomfortable positions.

Responsibilities

• Interface with users remotely and in person to provide support.
• Troubleshoot hardware and software issues as they arise.

Skills

Customer service

Communication skills

Computer equipment configuration

Experience in ticketing software

Ability to work under pressure

Hardware and software experience

Tools

ServiceNow

Job description

A competitive IT solutions provider is looking for a Desktop Support Technician in Pikeville, KY, to offer essential support in a fast-paced environment. The ideal candidate will have a strong customer service background and at least 1-2 years of experience in desktop support, coupled with the ability to interface with users both remotely and in person. This full-time role requires a valid driver's license and includes benefits such as medical insurance and a 401(k).