Onsite Desktop Support Technician – Frankfort, KY

Quantam; Frankfort (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly wages

Health benefits

Paid time off

401(k) plan

Job summary

Quantam Solutions provides IT solutions and consulting and is seeking a Desktop Support Technician ready to work onsite in Frankfort, KY. The role emphasizes strong customer service along with technical desktop support for agency users both remotely and in person.

Candidates should have 1–2 years of desktop support experience, Windows 11, and basic network troubleshooting; PowerShell is a plus, and a valid driver's license is required.

Qualifications

• 1-2 years of desktop support experience including installation, troubleshooting and repair in a Windows environment
• Windows 11 experience required
• Basic network troubleshooting skills
• PowerShell experience preferred

Responsibilities

• Interface with agency users remotely and in person to resolve issues
• Provide timely desktop support to Frankfort, KY area
• Maintain a professional and helpful customer service mindset

Skills

Desktop support

Windows 11 experience

Basic network troubleshooting

Customer service

Tools

PowerShell

Job description

Quantam Solutions provides IT solutions and consulting and is seeking a Desktop Support Technician ready to work onsite in Frankfort, KY. The role emphasizes strong customer service along with technical desktop support for agency users both remotely and in person.

Candidates should have 1–2 years of desktop support experience, Windows 11, and basic network troubleshooting; PowerShell is a plus, and a valid driver's license is required.