Senior On-Site Server & Desktop Support Tech

Worldwide TechServices; London (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

Worldwide TechServices is hiring for a Dynamic Server Support position based in London, Kentucky. The role involves providing customer support for various client products and executing troubleshooting activities for desktops, laptops, and more. Candidates should ideally have a technical certification and up to 2 years of experience. A valid driver's license and reliable transportation are necessary. The position promotes customer satisfaction through effective service delivery and adherence to policies.

Qualifications

• 0-2 years of relevant experience is preferred.
• Customer service experience is a plus.
• Valid Driver’s License and reliable transportation required.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Understand all safety policies and work within guidelines.

Skills

Communication regarding technical issues

Driving ability

Ability to lift 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Worldwide TechServices is hiring for a Dynamic Server Support position based in London, Kentucky. The role involves providing customer support for various client products and executing troubleshooting activities for desktops, laptops, and more. Candidates should ideally have a technical certification and up to 2 years of experience. A valid driver's license and reliable transportation are necessary. The position promotes customer satisfaction through effective service delivery and adherence to policies.