Onsite Desktop Support Technician – London, KY

Quantam; London (KY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) plan

Job summary

An IT services provider based in London, KY, is seeking an experienced Desktop Support Technician. This role requires two years of desktop support experience including installation and troubleshooting in a Windows environment. Responsibilities include providing desktop support, resolving technical problems, and utilizing ServiceNow for ticket management. Competitive hourly wages and benefits including medical and vision insurance, as well as a 401(k) plan, are offered.

Qualifications

• Minimum of two years of experience in desktop support or similar role.
• Experience in installation, troubleshooting, and repair of devices in a windows-based environment.
• Basic networking troubleshooting skills.

Responsibilities

• Provide desktop support and troubleshoot software issues.
• Address inquiries and resolve technical problems promptly.
• Use ServiceNow for ticket management and workflow.

Skills

Customer service

Troubleshooting skills

IT support

Tools

ServiceNow

Job description

An IT services provider based in London, KY, is seeking an experienced Desktop Support Technician. This role requires two years of desktop support experience including installation and troubleshooting in a Windows environment. Responsibilities include providing desktop support, resolving technical problems, and utilizing ServiceNow for ticket management. Competitive hourly wages and benefits including medical and vision insurance, as well as a 401(k) plan, are offered.