On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services leader is seeking a Dynamic PC Support professional in Pittsburgh. The role involves providing customer support for various client equipment and includes responsibilities like troubleshooting, administration tasks, and maintaining inventory control. The ideal candidate should have a technical school certification and 0-2 years of relevant experience, with a focus on customer service and technical skills. Must own a basic repair toolkit and be able to communicate technical issues effectively.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Maintain all required OEM Certifications as directed by Management.
• Knowledge of relevant software and hardware.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call as documented in established policies.
• Ensure control of assets and inventory through prompt turnaround of parts and equipment.

Skills

Customer communication

Technical troubleshooting

Driving to client locations

Lifting computer equipment (up to 50 lbs)

Owner of basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services leader is seeking a Dynamic PC Support professional in Pittsburgh. The role involves providing customer support for various client equipment and includes responsibilities like troubleshooting, administration tasks, and maintaining inventory control. The ideal candidate should have a technical school certification and 0-2 years of relevant experience, with a focus on customer service and technical skills. Must own a basic repair toolkit and be able to communicate technical issues effectively.