Onsite Desktop Support Technician — Hands-on IT Repair

CompuCom; Lafayette (IN); Presencial; USD 29 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Paid holidays

Paid time off

401(k)

Resumo da oferta

CompuCom is seeking a Desktop Support Technician to support the team onsite in Lafayette, IN. The role includes repairing, imaging, and configuring PCs, laptops, monitors, printers, and other hardware, with in-person end-user support.

The ideal candidate will have 3–6+ years of PC hardware/software experience, familiarity with Office 365, imaging, and ticketing systems, and be able to work independently in a fast-paced enterprise environment.

Qualificações

• Experience with asset management.
• 3 to 6+ years’ experience supporting PC hardware and software, comfort with limited server and network equipment.
• Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components and PC software issues.
• Ability to work independently and meet scheduled hours.
• Experience with enterprise technologies (Office 365, imaging, ticketing systems).
• Experience supporting applications related to engineering, manufacturing, and logistics is a plus.

Responsabilidades

• Repair, test, image and clean PCs, laptops, monitors, printers, and related hardware.
• Troubleshoot software and peripherals; set up, configure, and add hardware.
• Perform install, move, add, and change tasks; support printer migrations and PC refreshes.
• Provide in-person end-user support at the customer site and assist with incidents.
• Assist with installations, configurations, upgrades, patches, and maintenance of server equipment.

Conhecimentos

Asset management

PC hardware

PC software

Independent worker

Office 365

Imaging

Ticketing systems

Customer service

Enterprise networks

Descrição da oferta de emprego

CompuCom is seeking a Desktop Support Technician to support the team onsite in Lafayette, IN. The role includes repairing, imaging, and configuring PCs, laptops, monitors, printers, and other hardware, with in-person end-user support.

The ideal candidate will have 3–6+ years of PC hardware/software experience, familiarity with Office 365, imaging, and ticketing systems, and be able to work independently in a fast-paced enterprise environment.