Onsite Desktop Support Technician - Field Engineering

Unisys Corporation; City of Rensselaer (NY); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Unisys Corporation in the United States (New York region) seeks a Field Engineer to provide full-range onsite engineering support for large, complex clients. You will own onsite service activity, perform advanced maintenance, and use advanced tools to resolve client problems and conduct scheduled installs.

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more.

Qualifications

• Requires a high school diploma or GED with technical certification or an associate degree preferred.
• Typically 2–4 years' experience in field service or related area.
• Willingness to be onsite 5 days a week and travel as needed.

Responsabilités

• Provides the full range of Field Engineering support for a base of large or complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced maintenance on products, including low-complexity installations.
• Provides feedback on equipment, systems and processes to improve service delivery.
• Uses advanced tools and knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports other team members with technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, informing the manager or team with improvement recommendations.

Connaissances

Field engineering

On-site service

Formation

High School Diploma or GED

Technical certification or Associate Degree

Description du poste

Unisys Corporation in the United States (New York region) seeks a Field Engineer to provide full-range onsite engineering support for large, complex clients. You will own onsite service activity, perform advanced maintenance, and use advanced tools to resolve client problems and conduct scheduled installs.

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more.