Onsite Desktop Support Specialist — Secret Clearance

TEKsystems; Goose Creek (SC); On-site; USD 48,000 - 52,000; Full time

Job summary

TEKsystems is seeking a Desktop Support Specialist to provide hands-on end-user support in a secure enterprise environment. You will troubleshoot hardware, software, printers, and connectivity; install, configure, and replace IT equipment; and manage IT assets.

This fully onsite, long-term contract role offers a standard 40-hour week, paid holidays, and competitive compensation. Candidates with an Active Secret Clearance and CompTIA Security+ certification will be prioritized.

Qualifications

• Active Secret Clearance (or higher).
• CompTIA Security+ certification.
• 2+ years IT support experience.
• Experience with desktop support, troubleshooting, and asset management.
• Strong communication and customer service skills.
• Ability to lift and move IT equipment as needed.

Responsibilities

• Provide desktop and technical support to end users.
• Troubleshoot hardware, software, printers, and connectivity issues.
• Install, configure, and replace IT equipment.
• Manage IT assets, inventory, and related data records.
• Deliver excellent customer service and timely issue resolution.

Skills

Active Secret Clearance (or higher)

CompTIA Security+ certification

2+ years IT support experience

Desktop support

Troubleshooting

Asset management

Strong communication

Customer service

Lifting IT equipment

Job description

TEKsystems is seeking a Desktop Support Specialist to provide hands-on end-user support in a secure enterprise environment. You will troubleshoot hardware, software, printers, and connectivity; install, configure, and replace IT equipment; and manage IT assets.

This fully onsite, long-term contract role offers a standard 40-hour week, paid holidays, and competitive compensation. Candidates with an Active Secret Clearance and CompTIA Security+ certification will be prioritized.