Onsite Desktop Support Engineer – Windows & Cloud Pro

Axtria - Ingenious Insights; Berkeley Heights (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

Axtria - Ingenious Insights in Berkeley Heights, NJ is seeking a System Administrator to support our IT infrastructure and end-user systems.

You will diagnose hardware/software issues, administer Windows Server environments, Active Directory, Exchange, Linux, and cloud services while coordinating with global IT.

The role requires 2+ years of experience; a Master's or MCSA/MCSE/CCNA; strong networking and security skills, and a willingness to work onsite.

Qualifications

• 2+ years of experience as System Administrator.
• Master's degree in Computer Science or equivalent required.
• MCSA/MCSE and CCNA certified.
• Excellent Windows Server 2008/2012 implementation and administration.
• Good knowledge of Active Directory, Group Policy and Exchange 2010.

Responsibilities

• Work closely with Project Directors, Project Teams and clients to meet systems and infrastructure needs.
• Diagnose hardware and software problems and replace defective components.
• Maintain and administer networks and computing environments, including hardware, software, and configurations.
• Monitor network and server performance.
• Research new technology and implement or recommend it.
• Coordinate with vendors for support and replacements.
• Provide Tier-I end-user support and deployment assistance.
• Provide support for Windows OS 10/11, Active Directory, Office 365, and cloud servers.
• Provision mobile devices and resolve connectivity issues.
• Assist users via phone, email, remote, or in person.
• Document problem resolutions and maintain documentation.
• Set up equipment for new hires/terms/transfers.
• Document systems and processes; maintain network diagrams.
• Provide asset management and security measures.

Skills

Windows Server

Active Directory

Exchange 2010

Windows 10/11

Linux

Office 365

LAN/WAN networking

Cloud platforms

Backup solutions

Security knowledge

Education

Master's degree in Computer Science or equivalent

MCSA or MCSE and CCNA certified

Tools

ADFS

Office 365 Admin

Job description

Axtria - Ingenious Insights in Berkeley Heights, NJ is seeking a System Administrator to support our IT infrastructure and end-user systems.

You will diagnose hardware/software issues, administer Windows Server environments, Active Directory, Exchange, Linux, and cloud services while coordinating with global IT.

The role requires 2+ years of experience; a Master's or MCSA/MCSE/CCNA; strong networking and security skills, and a willingness to work onsite.