On‑Site Desktop Support Engineer (Contract)

Axiom Technologies; Sandy Springs (GA); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Sandy Springs, GA. This contract-based role delivers hands-on assistance for desktops, laptops, and peripheral devices at the client site, with assignments issued on demand by the Service Delivery Team.

The ideal candidate has strong Windows experience, hardware troubleshooting skills, basic networking knowledge, good communication, and the ability to work independently in a

Qualifications

• Proficient with Windows operating systems and desktop environments.
• Experience troubleshooting hardware and performing replacements.
• Basic knowledge of LAN connectivity, switches, and routers.
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Strong communication and customer service skills.
• Ability to work independently in an on-site support role.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS & desktop environments

Hardware troubleshooting

Networking basics

Desktop, printer & peripheral issue诊断

Customer service

Independent onsite work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Sandy Springs, GA. This contract-based role delivers hands-on assistance for desktops, laptops, and peripheral devices at the client site, with assignments issued on demand by the Service Delivery Team.

The ideal candidate has strong Windows experience, hardware troubleshooting skills, basic networking knowledge, good communication, and the ability to work independently in a