On‑Site Desktop Support Engineer (Contract)

Axiom Technologies; Conyers (GA); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies, located in Conyers, Georgia, seeks a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based role delivers hands-on assistance for desktop systems, laptops, and peripheral devices at the client location.

The position requires strong knowledge of Windows environments, hardware troubleshooting, and basic networking. Candidates must communicate clearly, work independently, and adhere to client security policies.

Qualifications

• Windows operating systems expertise for desktops and laptops.
• Hardware troubleshooting and replacement capabilities.
• Fundamental networking knowledge (LAN, switches, routers).
• Ability to diagnose and resolve issues with desktops, printers, and peripherals.
• Strong communication and customer-service skills.
• Ability to work independently in onsite environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software apps.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while onsite.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer issues

Communication skills

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies, located in Conyers, Georgia, seeks a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based role delivers hands-on assistance for desktop systems, laptops, and peripheral devices at the client location.

The position requires strong knowledge of Windows environments, hardware troubleshooting, and basic networking. Candidates must communicate clearly, work independently, and adhere to client security policies.