Windows & Network Desktop Support Engineer

Axtria, Inc; Berkeley Heights (NJ); On-site; USD 50,000 - 60,000; Full time

Job summary

Axtria is seeking a System Administrator to join our IT team in Berkeley Heights, New Jersey. The role involves maintaining and securing our Windows/Linux environments, supporting end users, and coordinating with the Global IT team to ensure reliable services.

The successful candidate will have 2+ years of system administration experience, strong AD/Exchange knowledge, and relevant certifications. Onsite work is required five days a week at our Berkeley Heights location.

Qualifications

• 2+ year experience as System Administrator.
• Master’s degree in Computer Science or equivalent, MCSA or MCSE and CCNA certified
• Excellent Windows Server 2008/2012 implementation & administration skills
• Good knowledge of Active Directory, Group Policy and Exchange 2010

Responsibilities

• Diagnose hardware and software problems and replace defective components.
• Maintain and administer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Monitor network and server performance
• Research new technology and implement it or recommend its implementation.
• Coordinate with vendors in order to get the adequate support and replacement of faulty parts and services
• Provide quality Tier-I support to end-users as well as deployment projects.
• Provide support Windows OS 10 and 11 environment. Active Directory, office365, Cloud server system.
• Provision mobile computing devices and resolve connectivity issues.
• Assists users with technical issues via telephone, e-mail, Remote or in person.
• Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.
• Document problem resolutions within trouble tickets and maintain written documentation.
• Equipment setup for new hires/terms/transfers.
• Documentation of everything - systems, processes, network diagrams.
• Provide Asset management support for Hardware/software/Conference technology working with Global IT team.
• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
• Provide timely solutions to end-user computer hardware/networking/software issues.

Skills

Windows Server 2008/2012

Active Directory

Group Policy

Exchange 2010

Windows 10/11

Linux

ADFS

Office 365

LAN/WAN networking

Cloud platforms

Backup solutions

Information Security

Education

Master’s degree in Computer Science or equivalent

MCSA or MCSE

CCNA

Tools

Office 365

ADFS

Job description

Axtria is seeking a System Administrator to join our IT team in Berkeley Heights, New Jersey. The role involves maintaining and securing our Windows/Linux environments, supporting end users, and coordinating with the Global IT team to ensure reliable services.

The successful candidate will have 2+ years of system administration experience, strong AD/Exchange knowledge, and relevant certifications. Onsite work is required five days a week at our Berkeley Heights location.