Onsite Desktop Support Engineer – IMACD Specialist

Raas Infotek LTD

Covington (VA)

On-site

USD 42,000 - 60,000

Full time

41 hours ago
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Job summary

Raas Infotek LTD seeks an on-site IT support technician in Covington, VA to handle hardware/software provisioning, imaging, and end-user assistance. The role requires hands-on desktop/laptop/tablet support, imaging, AD/GPO knowledge, and ServiceNow ticketing.

Experience with remote access, SCCM, and printer support is beneficial; occasional after-hours and site visits may be required.

Qualifications

  • Experience supporting Windows desktops/laptops, tablets, and mobile devices.

Responsibilities

  • Provide end-user IT support including IMACD tasks (Install, Move, Add, Change, Dispose).

Skills

On-Call Support
Imaging
Remote desktop
SCCM
Active Directory
GPO
Printers support
Windows OS
Mac OS
Ticketing System
Documentation
Asset Inventory
ESD safety
Transporting equipment
Mobile device support
Network printers

Tools

ServiceNow

Job description

Raas Infotek LTD seeks an on-site IT support technician in Covington, VA to handle hardware/software provisioning, imaging, and end-user assistance. The role requires hands-on desktop/laptop/tablet support, imaging, AD/GPO knowledge, and ServiceNow ticketing.

Experience with remote access, SCCM, and printer support is beneficial; occasional after-hours and site visits may be required.

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