Onsite Desktop & Printer Support Intern

Cognizant; Juneau (AK); On-site; USD 30,000 - 39,000; Part time

Job summary

Cognizant is seeking a Desktop Engineer Intern to provide hands-on onsite support, keeping end users productive and devices running smoothly at a Cognizant office in Hooksett, New Hampshire.

The role requires 20 hours per week, 5 days, with a 9‑month to 1‑year term starting in October 2026. You will configure desktops, laptops, printers, and peripherals per SOPs and update SOPs as processes evolve.

Qualifications

• Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.
• Availability to work part-time, 20 hours per week (5 days a week, 4 hours a day), onsite.
• A high level of quality and strong attention to detail.
• Reliable transportation and the ability to travel between HQ and Retail locations as required to perform job duties.

Responsibilities

• Provide onsite technical support for basic hardware-related issues with desktops, laptops, and peripheral devices.
• Provide onsite support for printer-related issues and requests, including label printers, mobile printers, receipt printers, and toners.
• Configure new desktops, laptops, printers, and other peripherals according to standard operating procedures.
• Review the knowledge base and SOPs, update outdated SOPs for new or changing processes, and create SOPs for newly defined processes and procedures.

Skills

Attention to detail

Reliability

Onsite collaboration

Education

STEM major

Job description

Cognizant is seeking a Desktop Engineer Intern to provide hands-on onsite support, keeping end users productive and devices running smoothly at a Cognizant office in Hooksett, New Hampshire.

The role requires 20 hours per week, 5 days, with a 9‑month to 1‑year term starting in October 2026. You will configure desktops, laptops, printers, and peripherals per SOPs and update SOPs as processes evolve.