Onsite Customer Service Specialist | Problem Solver

Navitas Credit Corp; South Carolina; On-site; USD 30,000 - 33,000; Full time

Job summary

Navitas Credit Corp in Columbia, SC is hiring a Customer Service Representative to assist external and internal customers with questions and concerns, delivering accurate information and high-quality service. This on-site role reports to the Customer Service Manager and involves processing contracts, insurance questions, and day-to-day system updates.

The ideal candidate will have an Associate's Degree or 6 months to 1 year of related experience, strong communication and organizational skills,

Qualifications

• Associate degree or 6 months to 1 year related experience or training.
• Proficient with Excel, Word, and Outlook.
• Excellent communication and organizational skills.

Responsibilities

• Answer customer inquiries and resolve issues.
• Execute documents and transfer to proper parties.
• Process contract and customer maintenance including changes and payments.
• Assist with questions concerning insurance.
• Notate all activities in the primary system of record.
• Handle special projects and other duties as assigned.

Skills

Communication

Organization

Excel

Outlook

Word

Lease software

Education

A.A. or 6 months experience

Tools

Outlook

Job description

Navitas Credit Corp in Columbia, SC is hiring a Customer Service Representative to assist external and internal customers with questions and concerns, delivering accurate information and high-quality service. This on-site role reports to the Customer Service Manager and involves processing contracts, insurance questions, and day-to-day system updates.

The ideal candidate will have an Associate's Degree or 6 months to 1 year of related experience, strong communication and organizational skills,