Customer Relations & Credit Support Specialist

Security Finance; Spartanburg (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A financial services company is seeking a Customer Relations Representative in Spartanburg, SC. Responsibilities include coordinating work activities, monitoring progress, and improving processes. Applicants should have at least 2 years of customer service experience and strong communication skills. This role requires detailed orientation and the ability to operate office machinery. An office position with required attendance, this role aims to enhance customer service standards within the company.

Qualifications

• 2 years related experience in customer service required.
• Computer literacy with solid MS Office skills is essential.
• Strong verbal and written communication skills are necessary.

Responsibilities

• Evaluate work volume and coordinate daily work activities.
• Monitor work progress and escalate deficiencies.
• Provide feedback on process improvements.

Skills

Customer service experience

MS Office proficiency

Strong communication skills

Detail-oriented

Knowledge of lending regulations

Management experience

Ability to work in high-volume environment

Education

High school diploma or equivalent

Job description

A financial services company is seeking a Customer Relations Representative in Spartanburg, SC. Responsibilities include coordinating work activities, monitoring progress, and improving processes. Applicants should have at least 2 years of customer service experience and strong communication skills. This role requires detailed orientation and the ability to operate office machinery. An office position with required attendance, this role aims to enhance customer service standards within the company.