On-Site Customer Care Pro — Resolve & Delight

Teleperformance; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

Teleperformance is seeking a Customer Service Representative for our Columbia, South Carolina location. You'll be responsible for effectively responding to customer inquiries, providing excellent service, and resolving issues proactively.

The ideal candidate will have a High School Diploma, at least 6 months of customer service experience, and strong communication skills. We offer paid training and competitive wages along with full benefits.

Qualifications

• Minimum of 6 months of customer service experience.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems.

Responsibilities

• Handle and respond to all customer inquiries.
• Aim to resolve issues on the first call.
• Provide excellent customer service through active listening.

Skills

Customer service experience

Communication skills

Problem-solving

Emotional intelligence

Organizational skills

Education

High School Diploma or equivalent

Job description

Teleperformance is seeking a Customer Service Representative for our Columbia, South Carolina location. You'll be responsible for effectively responding to customer inquiries, providing excellent service, and resolving issues proactively.

The ideal candidate will have a High School Diploma, at least 6 months of customer service experience, and strong communication skills. We offer paid training and competitive wages along with full benefits.