Loan Solutions Specialist

Mariner Finance; South Carolina; On-site; USD 25,000 - 29,000; Full time

Job summary

Mariner Finance is seeking a customer service oriented sales associate at an on-site South Carolina branch. You will provide exceptional service, present loan solutions, and process credit applications while maintaining accuracy and compliance with applicable laws.

Responsibilities include handling past-due balances, meeting branch goals, and managing cash deposits. Requires at least one year in a customer service or sales role, a high school diploma, and reliable transportation.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales

Communication skills

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer service oriented sales associate at an on-site South Carolina branch. You will provide exceptional service, present loan solutions, and process credit applications while maintaining accuracy and compliance with applicable laws.

Responsibilities include handling past-due balances, meeting branch goals, and managing cash deposits. Requires at least one year in a customer service or sales role, a high school diploma, and reliable transportation.