Onsite Customer Service & Scheduling Specialist

Orkin, LLC in; Cookeville (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Paid time off

Job summary

Orkin is seeking a Customer Service Specialist (Administrative) to join our onsite office. You will answer calls, schedule service appointments, and keep accurate records while delivering top-tier customer care in a fast-paced environment.

Benefits include medical, dental and vision coverage, a 401(k) plan with company match, paid vacation/holidays/sick leave, and industry-leading training to help you grow with the leader in pest management.

Qualifications

• No industry experience required to start building your career.
• Strong service mindset and accountability to a team.
• Ability to work in a fast-paced environment.
• Proficiency navigating Windows-based or web-based systems.

Responsibilities

• Answer incoming calls and make outbound calls to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—training provided.

Skills

Customer service mindset

Organizational skills

Attention to accuracy

Team accountability

Tools

Windows-based system

Job description

Orkin is seeking a Customer Service Specialist (Administrative) to join our onsite office. You will answer calls, schedule service appointments, and keep accurate records while delivering top-tier customer care in a fast-paced environment.

Benefits include medical, dental and vision coverage, a 401(k) plan with company match, paid vacation/holidays/sick leave, and industry-leading training to help you grow with the leader in pest management.