Onsite Customer Service & Order Coordinator (M–F, 8–5)

ManpowerGroup; Boulder (CO); On-site; USD 30,000 - 36,000; Full time

Job summary

ManpowerGroup in Boulder, CO is seeking a Customer Service Support to process and manage customer orders from receipt through shipment in a fast-paced manufacturing environment. This onsite, full-time role offers a Monday–Friday schedule, $22–$26/hour DOE, and close collaboration with Operations, Production, Engineering, Quality and Accounting to keep orders moving smoothly and resolve issues quickly.

Ideal candidates will possess strong communication, high attention to detail, ERP proficiency,

Qualifications

• Strong customer service experience.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organization.
• Ability to manage multiple priorities simultaneously.
• Ability to work independently with minimal supervision.

Responsibilities

• Process and manage customer orders from receipt through shipment.
• Review purchase orders and enter information into ERP systems.
• Monitor orders throughout production and fulfillment.
• Communicate order status, schedules, and project updates to customers.
• Resolve customer inquiries related to deliveries, invoicing, order changes, and warranty concerns.
• Coordinate return authorizations and customer returns.
• Support shipment documentation and compliance requirements.
• Maintain customer portals and databases.
• Assist with process improvement and continuous improvement initiatives.
• Cross-train on additional accounts and customer programs.

Skills

Customer service

Communication

Attention to detail

Time management

Microsoft Office

Problem solving

Education

Bachelor's Degree in Business

Tools

ERP systems

SAP

Salesforce

Job description

ManpowerGroup in Boulder, CO is seeking a Customer Service Support to process and manage customer orders from receipt through shipment in a fast-paced manufacturing environment. This onsite, full-time role offers a Monday–Friday schedule, $22–$26/hour DOE, and close collaboration with Operations, Production, Engineering, Quality and Accounting to keep orders moving smoothly and resolve issues quickly.

Ideal candidates will possess strong communication, high attention to detail, ERP proficiency,