Onsite Customer Service & Collections Specialist

TMV Global Inc; Indianapolis (IN); On-site; USD 35,000 - 41,500; Full time

Benefits offered by this job

Benefits

Job summary

A leading company in customer service is looking for a Customer Service Representative/Collection Agent in Indianapolis. The role focuses on delivering high-quality support, responding to customer inquiries, and resolving issues efficiently. The ideal candidate will have strong communication and problem-solving skills, and experience in a similar role. Compensation ranges from $35,000 to $41,500 per year plus benefits. This position requires a customer-first mindset and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• 1–5 years of experience in customer service, call center, or client-facing roles.
• Experience using CRM systems and Microsoft Office Suite preferred.

Responsibilities

• Serve as the primary point of contact for customers via phone, email, and written communication.
• Respond to customer inquiries, resolve issues, and provide clear information about services.
• Maintain accurate records of customer interactions in CRM systems.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Organizational skills

Education

High school diploma or equivalent

Some college coursework

Tools

CRM systems

Microsoft Office Suite

Job description

A leading company in customer service is looking for a Customer Service Representative/Collection Agent in Indianapolis. The role focuses on delivering high-quality support, responding to customer inquiries, and resolving issues efficiently. The ideal candidate will have strong communication and problem-solving skills, and experience in a similar role. Compensation ranges from $35,000 to $41,500 per year plus benefits. This position requires a customer-first mindset and the ability to manage multiple tasks in a fast-paced environment.