Client Banking Services Specialist (Hybrid)

Austin Community College; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Paid time for vacation

Paid parental leave

Job summary

A leading financial institution is seeking a Customer Service professional in Indianapolis, IN. In this phone-based role, you will handle 40-60 inbound calls daily, assisting clients with their banking needs. With at least 1 year of relevant experience needed, strong multi-tasking skills and the ability to work onsite up to 100% of the time are required. This role offers growth opportunities and a competitive benefits package, including 401(k) and paid time off.

Qualifications

• Minimum of 1 year of work experience in an office environment.
• Ability to work in the office up to 75% - 100% of the time.
• Experience in using multiple computing applications simultaneously.

Responsibilities

• Handle 40-60 inbound calls daily providing customer service.
• Assist clients with banking products and services.
• Work collaboratively with business partners to resolve client issues.

Skills

Active listening

Multi-tasking

Client relationship building

Job description

A leading financial institution is seeking a Customer Service professional in Indianapolis, IN. In this phone-based role, you will handle 40-60 inbound calls daily, assisting clients with their banking needs. With at least 1 year of relevant experience needed, strong multi-tasking skills and the ability to work onsite up to 100% of the time are required. This role offers growth opportunities and a competitive benefits package, including 401(k) and paid time off.