Insurance Customer Experience Specialist & Claims Support

Insurance4indy; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency based in Indianapolis is looking for a Customer Service Representative who will provide exceptional service and support to customers. You will assist with inquiries, policy changes, and claims, while maintaining detailed records. The role requires strong communication, detail orientation, and the ability to multitask. A competitive salary range between $50,000 and $70,000 per year is offered, along with benefits including a 401(k), performance bonuses, and health insurance.

Qualifications

• Excellent communication skills for customer interaction.
• Ability to handle multiple tasks efficiently.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide information about policies.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

An insurance agency based in Indianapolis is looking for a Customer Service Representative who will provide exceptional service and support to customers. You will assist with inquiries, policy changes, and claims, while maintaining detailed records. The role requires strong communication, detail orientation, and the ability to multitask. A competitive salary range between $50,000 and $70,000 per year is offered, along with benefits including a 401(k), performance bonuses, and health insurance.